Privacy Policy

•  State Law. Special privacy protections may apply to HIV-related information, alcohol and substance abuse information, mental health information and genetic information. Some parts of this general Notice of Privacy Practices may not apply to these types of information. If your treatment involves this information, you will be provided an explanation of how the information will be protected. For further information, please contact the Privacy Officer. This contact information is listed on the last page of this Notice.

• Drug and Alcohol Abuse Information. The confidentiality of alcohol and drug abuse patient records is protected by Federal law and regulations. Generally, a health care provider may not say to a person outside a treatment program that a patient attends a program, or disclose any information identifying a patient as an alcohol or drug abuser unless:

o   The patient consents in writing:

o   The disclosure is allowed by a court order; or

o   The disclosure is made to medical personnel in a medical  emergency or to

qualified personnel for research, audit, or program evaluation.

• Organ and Tissue Donation. If you are an organ or tissue donor, we may release medical information about you to organizations that handle organ procurement or organ, eye or tissue transplantation or to an organ donation bank.
• Military and Veterans. If you are a member of the armed forces of the United States or another country, we may release medical information about you as required by military command authorities.
• Workers’ Compensation. We may release medical information about you for workers’ compensation or similar programs.
• Public Health Risks. We may disclose to authorized public health or government officials medical information about you for public health activities. These activities generally include the following:

o to a person subject to the jurisdiction of the Food and Drug Administration

(FDA) for purposes related to the quality, safety or effectiveness of an FDA-regulated product or service;

o to prevent or control disease, injury or disability;

o to report disease or injury;

o to report births and deaths;

o to report child abuse or neglect;

o to report reactions to medications and food or problems with products;

o to notify people of recalls or replacements of products they may be using;

o to notify a person who may have been exposed to a disease or may be at risk for

contracting or spreading a disease or condition;

o to notify the appropriate government authority if we believe a patient has been the victim of abuse, neglect or domestic violence. We will only make this disclosure

if you agree or when required or authorized by law.

•  Health Oversight Activities. We may disclose medical information about you to a health oversight agency for activities authorized by law. These oversight activities include, for example, audits, investigations, inspections and licensure.

•  Lawsuits and Disputes. If you are involved in a lawsuit or a dispute, we may disclose medical information about you in response to a court or administrative order. We may also disclose medical information about you in response to a subpoena, discovery request or other legal demand by someone else involved in the dispute, but only if efforts have been made to tell you about the request or to obtain an order protecting the information requested.

•  Law Enforcement. We may release medical information about you if asked to do so by a law enforcement official:

o in response to a court order, subpoena, warrant, summons or similar process;

o to identify or locate a suspect, fugitive, material witness or missing person;

o about the victim of a crime if, under certain circumstances, we are unable to obtain the person’s agreement;

o about a death we believe may be the result of criminal conduct;

o about criminal conduct at the Laboratory or by healthcare providers affiliated with the Laboratory;

o in emergency circumstances to report a crime, the location of the crime or victims, or the identity, description or location of the person who committed the crime; and

o to authorized federal officials so they may provide protection for the President and

other authorized persons or conduct special investigations.

• Coroners, Medical Examiners and Funeral Directors. We may release medical information about you to a coroner or medical examiner. This may be necessary, for example, to identify a deceased person or determine the cause of death. We may also release medical information to funeral directors so they can carry out their duties.
• National Security and Intelligence Activities. We may release medical information about you to authorized federal officials for intelligence, counterintelligence and other national security activities authorized by law.
• To a School. We may disclose information to a school, about an individual who is a student or prospective student of the school, if:

o The protected health information that is disclosed is limited to proof of immunization;

o The school is required by State or other law to have such proof of immunization prior to admitting the individual; and

o The covered entity obtains and documents the agreement to the disclosure from either:

o   A parent, guardian, or other person acting in loco parentis of the individual, if the individual is an un- emancipated minor; or

o The individual, if the individual is an adult or emancipated minor.

• Other Uses and Disclosures. Other uses and disclosures not described in this Notice will be made only with your written authorization, and you may revoke such authorization provided under this section at any time, provided that the revocation is in writing, except to the extent that we have taken action(s) in reliance upon your authorization; or if the authorization was obtained as a condition of obtaining insurance coverage.

YOUR RIGHTS REGARDING MEDICAL INFORMATION ABOUT YOU: You have the following rights regarding medical information we maintain about you:

• Right to Inspect and Copy. You have the right to inspect and copy medical information that may be used to make decisions about your care. Usually, this includes medical and billing records. This right does not include psychotherapy notes, information compiled for use in a legal proceeding or certain information maintained by laboratories. In order to inspect and copy medical information that may be used to make decisions about you, you must submit your request in writing to the Privacy Officer listed on the last page of this Notice for the location at which you were treated. If you request a copy of the information, we may charge a fee for the costs of copying, mailing or other supplies associated with your request. We may deny your request to inspect and copy in certain limited circumstances. If you are denied access to medical information, you may request in writing that the denial be reviewed. To request a review, contact the Privacy Office. This contact information is listed on the last page of this Notice. A licensed healthcare professional will conduct the review. We will comply with the outcome of the review.

• Right to Amend. If you think that medical information we have about you is incorrect or incomplete, you may ask us to amend the information. You have the right to request an amendment for as long as the information is kept by or for the Laboratory. To request an amendment, your request must be made in writing and submitted to the Privacy Officer, listed on the last page of this Notice, for the location at which you were treated. In addition, you must give a reason that supports your request. We may deny your request for an amendment if it is not in writing or does not include a reason to support the request. In addition, we may deny your request if you ask us to amend information that: (i) was not created by us, unless the person or entity that created the information is no longer available to make the amendment; (ii) is not part of the medical information kept by or for the Laboratory; (iii) is not part of the information that you would be permitted to inspect and copy; or (iv) is accurate and complete. We will provide you with written notice of action we take in response to your request for an amendment.

• Right to an Accounting of Disclosures. You have the right to request an “accounting of disclosures.” This is a list of certain disclosures we made of medical information about you. We are not required to account for any disclosures you specifically requested or for disclosures related to treatment, payment or healthcare operations or made pursuant to an authorization signed by you. To request an accounting of disclosures, you must submit your request in writing to the Privacy Office. This contact information is listed on the last page of this Notice. Your request must state a time period, which may not be longer than six years and may not include dates before April 14, 2003. We will attempt to honor your request. If you request more than one accounting in any 12-month period, we may charge you for our reasonable retrieval, list preparation and mailing costs for the second and subsequent requests. We will notify you of the costs involved and you may choose to withdraw or modify your request at that time before any costs are incurred.

• Right to Request Restrictions. You have the right to request a restriction or limitation on the medical information we use or disclose about you for treatment, payment or healthcare operations. You also have the right to request a limit on the medical information we disclose about you to someone who is involved in your care or the payment for your care, such as a family member or friend. Additionally, you can request restrictions on medical information disclosed to a health plan if the disclosure is for the purpose of carrying out payment or health care operations and is not otherwise required by law, and the information pertains solely to a health care item or service for which you, or person other than the health plan on your behalf, has paid us in full. To request a restriction, you must contact the Privacy Office. This contact information is listed on the last page of this Notice.

• We are not required to agree to your request. If we agree to your request, we will comply with your request unless the information is needed to provide you emergency treatment. You may terminate the restriction at any time. If we terminate the restriction, we will notify you of the termination. We are not able to terminate or refuse your request for restrictions to disclosures to health plans if the disclosure is for the purpose of carrying out payment or health care operations and is not otherwise required by law, and the information pertains solely to a health care item or service for which you, or person other than the health plan on your behalf, has paid us in full.

• Right to Request Confidential Communications. You have the right to request that we communicate with you about medical matters in a certain way or at a certain location. For example, you can ask that we only contact you at work or by mail. To request confidential communications, you must submit a written request to the Privacy Office. This contact information is listed on the last page of this Notice. We will not ask you the reason for your request. Your request must specify how or where you wish to be contacted. We will attempt to accommodate reasonable requests.

• Right to a Paper Copy of This Notice. You have the right to a paper copy of this Notice at your first treatment encounter at the Laboratory. You may get an additional copy of this Notice at any time by contacting the Privacy Office. This contact information is listed on the last page of this Notice.

• CHANGES TO THIS NOTICE: We reserve the right to change this Notice. We reserve the right to make the revised or changed Notice effective for medical information about you we already have as well as any information we receive in the future. We will post copies of the current Notice at the Laboratory. The Notice will contain on the first page, in the bottom right-hand comer, the effective date. In addition, each time you register at the Laboratory for the provision of laboratory services, we will make available copies of the current Notice. Any revisions to our Notice will also be posted on our website.

• COMPLAINTS: If you believe your privacy rights have been violated, you may file a complaint with the Laboratory or with the Secretary of the U.S. Department of Health and Human Services, Office for Civil Rights. To file a complaint with the Laboratory, please call or write to the Privacy Office. This contact information is listed on the last page of this Notice. You will not be penalized for filing a complaint.

• OTHER USES OF MEDICAL INFORMATION: Other uses and disclosures of medical information not described in this Notice or the laws that apply to us will be made only with your written authorization on a Laboratory authorization form. If you provide us authorization to use or disclose medical information about you, you may revoke that authorization, in writing, at any time. If you revoke your authorization, we will no longer use or disclose medical information about you for the reasons covered by your written authorization. However, we may continue to use or disclose that information to the extent we have relied on your authorization. You also understand that we are unable to take back any disclosures we have already made with your authorization, and that we are required to retain our records of the care that we provided to you.